Seltz Trust Center
At Seltz AI security isn't just a feature—it's foundational to everything we build. Our security-first mindset drives our development processes, infrastructure decisions, and organizational policies. We treat the data entrusted to us—whether from our customers, their end users, or anyone who interacts with our organization—with the utmost care and responsibility. Security is embedded in our DNA, enabling us to deliver innovative solutions without compromising on protection.
Resources
Risk Assessment and Treatment Policy
Acceptable Use Policy
Company Handbook
HIPAA Internal Privacy Policy
Board of Directors Charter
Controls
Access restricted to modify infrastructure
Remote access tool
ePHI policy accessibility evidence
Source code access restricted and changes logged
Access control procedures
Data encrypted at rest
Secure disposal of electronic media containing sensitive data (PII, ePHI, etc.)
Customer data deleted after termination
ePHI data sanitization
Database backups performed
Secure connection means utilized
External Attack Surface Vulnerability Scanning & Remediation
Web application firewalls configuration
Source code changes tested and approved
Outsourced development security requirements managed
SSL/TLS certificates for infrastructure
Anti-malware monitoring
Intrusion detection tool
Automated system capacity and performance monitoring
Monitoring tool
Business continuity & disaster recovery plans documented and tested
Security incident logging and review
Breach notification communication
Incident response and breach notification policy
Visitor sign-in, badging, and escort policy
Technology assets inventoried
Documented Vendor Management Program
Annual risk assessments performed
Vendor termination
Vendor list
Vendor onboarding
Media disposal training
Confidentiality Agreement acknowledged by employees
List of newly hired employees & contractors
List of active employees & contractors as on date
Employee handbook
Asset register maintaining
Whisteblower mechanism maintained
Multi-availability zones
Documentation available to internal and external users
Customer support channels available
Risk and Governance Executive Committee meeting minutes
Risk management program
Key management services used
Mobile device management tool configurations
Ticketing tool
Security-related roles
Internal communication for changes in roles
Subprocessors
AWSCloud Infrastructure & Platform Services
PlanetScale - the world’s fastest and most scalable cloud hosting for Vitess and PostgresData Stores & Warehouses
CloudflareNetwork & Edge Security